Benefit from our know-how in sales and customer service and virtually combine the services you need.
AP Dialog draws on several decades of know-how in all areas of the customer life cycle, from acquisition to long-term support and up- and cross-selling of existing customers.
Simultaneously switch from service to sales
In many service calls, they sporadically receive buying signals for new products. For example, when the customer registers his car for service, he is definitely interested in the new models. In such situations, it can make sense to quickly switch from a service call to a sales call and approach the customer from a completely different angle. This requires tact and sensitivity. Our many years of experience in both areas allow us to approach your customers accordingly.
Areas of application
Such combined calls can be used in many industries. Customer service centres in the capital goods industry, web shops, mail order companies, insurance companies or the consumer goods industry are predestined for this.
Talk to us about a tailor-made offer.