Inbound and outbound combined

What costs should you expect? Request a quote now!
Your contact
Peter Frommenwiler

Peter Frommenwiler

Peter Frommenwiler is the owner and board member of AP Dialog. He worked in the IT industry for many years and founded AP Dialog GmbH in 2005 as part of a company merger, which was later converted into a public limited company. In his spare time, Peter Frommenwiler is a passionate photographer, ski-tourer and climber. E-mail

Benefit from our know-how in sales and customer service and virtually combine the services you need.  

AP Dialog draws on several decades of know-how in all areas of the customer life cycle, from acquisition to long-term support and up- and cross-selling of existing customers. 

Simultaneously switch from service to sales

In many service calls, they sporadically receive buying signals for new products. For example, when the customer registers his car for service, he is definitely interested in the new models. In such situations, it can make sense to quickly switch from a service call to a sales call and approach the customer from a completely different angle. This requires tact and sensitivity. Our many years of experience in both areas allow us to approach your customers accordingly.  

Areas of application

Such combined calls can be used in many industries. Customer service centres in the capital goods industry, web shops, mail order companies, insurance companies or the consumer goods industry are predestined for this.

Talk to us about a tailor-made offer. 

Your contact
Peter Frommenwiler

Peter Frommenwiler

Peter Frommenwiler is the owner and board member of AP Dialog. He worked in the IT industry for many years and founded AP Dialog GmbH in 2005 as part of a company merger, which was later converted into a public limited company. In his spare time, Peter Frommenwiler is a passionate photographer, ski-tourer and climber. E-mail

All Multichannel Services

Benefit from our experience in inbound, outbound and back-office support through a combination of solutions tailored to your needs.