News
News and press releases from AP Dialog at a glance.
Press release on 11840 Information
11840 can be tested free of charge before 11833 is discontinued Deutsche Telekom will discontinue its 11833 directory enquiries service on 1 December 2024. Many of the
AP Dialog starts with ISO 18295 certification
AP Dialog is taking its internal processes to a new level! To this end, we have launched the ambitious project of "Certification for ISO 18295″ at the end of 2022.
AP Dialog takes over energy shortage hotline & e-mail box of Canton Aargau
From December 2022, AP Dialog will operate the energy shortage hotline for the Department of Construction, Transport and Environment of the Canton of Aargau. In addition to telephone calls, written enquiries about
1820 Concierge: The popular Swiss directory enquiries service 1820 expands its service offering
With the new 1820 Concierge Service, Baden-based AP Dialog, provider of 1820 Information, now offers additional services, such as a wake-up service, meal orders, a chat line, technical
AP Dialog grows in 2021
Despite rather stagnating call volumes for directory enquiries services, we managed to grow further in 2021. In particular, the launch of the 11840
Five years 1820 - Swiss directory enquiries celebrates its birthday
Five years ago, the Baden-based contact centre operator AP Dialog launched the Swiss directory enquiries service 1820. Swissness, quality and listening and helping