Despite rather stagnating call volumes for directory enquiries, we have managed to continue to grow in 2021.
The launch of 11840 in Germany, the new services 1820 Concierge and Plauderline, several new customers as well as the expansion of our cooperation with existing partners contributed to this in particular.
In telemarketing services, we were able to continue and expand our strategic cooperation with renowned customers in the high-end quality sector and win numerous new customers. It can be observed that companies have somewhat neglected contact with customers in 2020 and are now seeking this contact more intensively again.
We want to continue to expand our growth strategy in 2022. For the first quarter of 2022, we have succeeded in acquiring very interesting, strategic new customers. Further projects and cooperations are in the pipeline. And we will continue to develop our own brands AP Dialog, 1820, 118 811, 11 840 or Plauderline with new products and innovations in the coming year.
In this spirit, we would like to thank our customers and partners for the good cooperation and wish them a successful start into 2022!
Yours sincerely, AP Dialog team: Peter Frommenwiler, Peter Jósika, Jürg Aeschlimann