See every customer contact in the service centre as a sales opportunity!
Every caller to the Service Centre is a potential buyer of new products and services. The mere fact that they take the time to call you, write to you or visit your online platform is a great sign of confidence in your products and service.
Use this trust and our know-how to generate sales with these leads.
Enable your online customers to contact you via various channels at any time and as needed. We offer many points of contact through which our competent employees accept enquiries.
Order Hotline / Web Shops
Visitors to your website on the Internet want a direct contact person who can provide competent information about a product or service by telephone. A human being understands the requirements of a customer much better than any anonymous technology, especially with products and services that require explanation. Often it depends on the right combination or configuration of products and contact channels and new sales opportunities quickly open up.
AP Dialog has experienced consultants who can perfectly support your online sales force.
Inbound selling/cross-selling/upselling
Expand your service centre into an extended sales department!
Almost every caller to the Service Centre wants a new product at a good price.
Use the opportunity at the moment when the interest is just there and rely on our know-how to convince him of your product or service.
Boost your sales with our well-trained Service Centre staff!
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