{"id":2221,"date":"2022-12-02T15:40:00","date_gmt":"2022-12-02T14:40:00","guid":{"rendered":"http:\/\/apdialog.mediaworkers.de\/?p=2221"},"modified":"2026-04-01T11:36:21","modified_gmt":"2026-04-01T09:36:21","slug":"in-outbound","status":"publish","type":"post","link":"https:\/\/apdialog.com\/en\/in-outbound\/","title":{"rendered":"Inbound and outbound combined"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"2221\" class=\"elementor elementor-2221\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7fb09c8d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7fb09c8d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2d0c9fd4\" data-id=\"2d0c9fd4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-305f941d elementor-widget elementor-widget-text-editor\" data-id=\"305f941d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>Benefit from our know-how in sales and customer service and virtually combine the services you need.\u00a0\u00a0<\/h4>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>AP Dialog draws on several decades of know-how in all areas of the customer life cycle, from acquisition to long-term support and up- and cross-selling of existing customers.\u00a0<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:heading {\"level\":4} --><\/p>\n<h4>Simultaneously switch from service to sales<\/h4>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>In many service calls, they sporadically receive buying signals for new products. For example, when the customer registers his car for service, he is definitely interested in the new models. In such situations, it can make sense to quickly switch from a service call to a sales call and approach the customer from a completely different angle. This requires tact and sensitivity. Our many years of experience in both areas allow us to approach your customers accordingly.\u00a0\u00a0<\/p>\n<h4>Areas of application<\/h4>\n<p>Such combined calls can be used in many industries. Customer service centres in the capital goods industry, web shops, mail order companies, insurance companies or the consumer goods industry are predestined for this.<\/p>\n<p><strong>Talk to us about a tailor-made offer.<\/strong>\u00a0<\/p>\n<p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Profitieren Sie von unserem Know How im Verkauf und Kundenservice und kombinieren Sie virtuell die ben\u00f6tigten Services.\u00a0\u00a0 Die AP Dialog greift auf mehrere Jahrzehnte Know-How in allen Bereichen des Kunden-Life-Cycles, von der Gewinnung bis zur langfristigen Betreuung und dem Up- und Crossselling bestehender Kunden zur\u00fcck.\u00a0 Simultan von Service auf Verkauf wechseln In vielen Service Calls [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":4508,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19,17],"tags":[40,42,39,36,35,34,37,41],"class_list":["post-2221","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-multichannel-services","category-services","tag-business-process-outsourcing","tag-crossselling","tag-dienstleistung","tag-kundenakquise","tag-kundengewinnung","tag-telemarketing","tag-terminvereinbarung","tag-upselling"],"_links":{"self":[{"href":"https:\/\/apdialog.com\/en\/wp-json\/wp\/v2\/posts\/2221","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apdialog.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/apdialog.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/apdialog.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/apdialog.com\/en\/wp-json\/wp\/v2\/comments?post=2221"}],"version-history":[{"count":10,"href":"https:\/\/apdialog.com\/en\/wp-json\/wp\/v2\/posts\/2221\/revisions"}],"predecessor-version":[{"id":6842,"href":"https:\/\/apdialog.com\/en\/wp-json\/wp\/v2\/posts\/2221\/revisions\/6842"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/apdialog.com\/en\/wp-json\/wp\/v2\/media\/4508"}],"wp:attachment":[{"href":"https:\/\/apdialog.com\/en\/wp-json\/wp\/v2\/media?parent=2221"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/apdialog.com\/en\/wp-json\/wp\/v2\/categories?post=2221"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/apdialog.com\/en\/wp-json\/wp\/v2\/tags?post=2221"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}