{"id":1773,"date":"2012-11-29T17:08:00","date_gmt":"2012-11-29T16:08:00","guid":{"rendered":"http:\/\/apdialog.mediaworkers.de\/?p=1773"},"modified":"2023-02-14T14:28:05","modified_gmt":"2023-02-14T13:28:05","slug":"tss-fair-call-label-handed-over","status":"publish","type":"post","link":"https:\/\/apdialog.com\/en\/tss-fair-call-label-uebergeben\/","title":{"rendered":"TSS Fair Call Label handed over!"},"content":{"rendered":"<p>After 6 months of work, AP Dialog has achieved the \"TSS Fair Call Label\"!&nbsp;<\/p>\n\n\n\n<p><a href=\"http:\/\/www.tssag.com\/index.php?id=54\" target=\"_blank\" rel=\"noreferrer noopener\">TSS Certified Companies<\/a><\/p>\n\n\n\n<p>To make call quality measurable, TSS has developed the quality certificates \"TSS FairCALL\" for outbound and \"TSS QualityCALL\" for inbound call centres. As a third party verification provider, TSS has many years of experience in listening to and evaluating telephone calls and is ISO 9001 certified.<\/p>\n\n\n\n<p>TSS Fair CALL\" and \"TSS QualityCALL\" are awarded to contact centres that go beyond mere lip service and have the calls of their contact centre employees evaluated by the TSS \"Quality Scouts\".<\/p>\n\n\n\n<p>You as a customer benefit from quality talks!<\/p>","protected":false},"excerpt":{"rendered":"<p>Nach 6 monatiger Arbeit hat AP Dialog das \u00abTSS Fair Call Label\u00bb erreicht!&nbsp; TSS Zertfizierte Unternehmen Um die Gespr\u00e4chsqualit\u00e4t messbar zu machen, hat TSS die Qualit\u00e4tszertifikate \u00abTSS FairCALL\u00bb f\u00fcr Outbound und \u00abTSS QualityCALL\u00bb f\u00fcr Inbound Call Center entwickelt. TSS als Third Party Verification Provider hat langj\u00e4hrige Erfahrung im Anh\u00f6ren und Auswerten von Telefongespr\u00e4chen und ist [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":4564,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11],"tags":[],"class_list":["post-1773","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"_links":{"self":[{"href":"https:\/\/apdialog.com\/en\/wp-json\/wp\/v2\/posts\/1773","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apdialog.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/apdialog.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/apdialog.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/apdialog.com\/en\/wp-json\/wp\/v2\/comments?post=1773"}],"version-history":[{"count":2,"href":"https:\/\/apdialog.com\/en\/wp-json\/wp\/v2\/posts\/1773\/revisions"}],"predecessor-version":[{"id":4566,"href":"https:\/\/apdialog.com\/en\/wp-json\/wp\/v2\/posts\/1773\/revisions\/4566"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/apdialog.com\/en\/wp-json\/wp\/v2\/media\/4564"}],"wp:attachment":[{"href":"https:\/\/apdialog.com\/en\/wp-json\/wp\/v2\/media?parent=1773"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/apdialog.com\/en\/wp-json\/wp\/v2\/categories?post=1773"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/apdialog.com\/en\/wp-json\/wp\/v2\/tags?post=1773"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}