If you operate an in-house service centre, this has one big disadvantage: you have to design it with a lot of staff to cope with the peak load.<\/p>\n\n\n\n
Specialised service providers like AP Dialog, on the other hand, operate several services. This means that AP Dialog can permanently assign a core team to a service and also define an overflow.
This means that you need fewer employees during normal working hours and thus save money. In addition, you are much more flexible.<\/p>\n\n\n\n
No matter what challenges you face or what needs you have - we are there for you!<\/p>\n\n\n\n
Just write to us<\/a> or call us: in Switzerland on 056 544 44 44<\/a>, in Austria on 01 21113-0<\/a><\/p>","protected":false},"excerpt":{"rendered":" Betreiben Sie ein Inhouse-Servicecenter, hat das einen grossen Nachteil: Sie m\u00fcssen es mit viel Personal auf die Spitzenbelastung auslegen. Spezialisierte Dienstleister wie AP Dialog betreiben dagegen mehrere Services. Das bedeutet, dass AP Dialog ein Kernteam fest einem Service zuordnen und dar\u00fcber hinaus einen \u00dcberlauf definieren kann.Das heisst: Sie ben\u00f6tigen w\u00e4hrend der normalen Arbeitszeit weniger Mitarbeitende […]<\/p>\n","protected":false},"author":2,"featured_media":4579,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12],"tags":[],"class_list":["post-1013","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-loesungen"],"_links":{"self":[{"href":"https:\/\/apdialog.com\/en\/wp-json\/wp\/v2\/posts\/1013","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apdialog.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/apdialog.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/apdialog.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/apdialog.com\/en\/wp-json\/wp\/v2\/comments?post=1013"}],"version-history":[{"count":2,"href":"https:\/\/apdialog.com\/en\/wp-json\/wp\/v2\/posts\/1013\/revisions"}],"predecessor-version":[{"id":4581,"href":"https:\/\/apdialog.com\/en\/wp-json\/wp\/v2\/posts\/1013\/revisions\/4581"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/apdialog.com\/en\/wp-json\/wp\/v2\/media\/4579"}],"wp:attachment":[{"href":"https:\/\/apdialog.com\/en\/wp-json\/wp\/v2\/media?parent=1013"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/apdialog.com\/en\/wp-json\/wp\/v2\/categories?post=1013"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/apdialog.com\/en\/wp-json\/wp\/v2\/tags?post=1013"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}