1820 Concierge: The popular Swiss directory enquiries service 1820 expands its service offering

Baden-based AP Dialog, provider of the 1820 Auskunft, now offers additional services with the new 1820 Concierge Service, such as a wake-up service, food orders, a chat line, technical assistance or sports event info.

AP Dialog AG operates inbound and outbound contact centre services for well-known international and Swiss companies at its locations in Baden-Dättwil, Biel and Vienna.

Its own brands include, among others, the popular and successful Swiss directory enquiries service 1820.

One call to 0901 18 20 20 and the customer now has a wide choice of additional services to use, in addition to national and international directory enquiries. Alternatively, 1820 can be called and it will be forwarded to a concierge expert.

You would like to be reliably woken up? One call to 1820, the friendly call agent takes your Wake-up call and you will be woken up automatically at the time of your choice.

A little hunger in the evening? Call 1820 and order You can simply change your Food - 1820 offers the full range of food from Italian to Chinese to traditional.

No one is available and you would like to talk to someone? Simply chat - call 1820.

The channel programming on the TV got mixed up? 1820 offers you the technical Support.

Going to the mountains at the weekend and you don't know when the train leaves? Call 1820 and get a Timetable information receive.

You missed the football match of your favourite team? 1820 has the Sports results ready for you.

In addition to 1820 in Switzerland, AP Dialog also operates directory enquiries 11840 in Germany and 118811 in Austria.