Call Agent Inbound 60% - 100% (Switzerland)

AP Dialog is a leading provider of call centre and telemarketing services with headquarters in Baden. The range of services extends from directory enquiries 1820 and the management of inbound hotlines to the handling of complex outbound campaigns for diverse companies from a wide range of industries.

For our fast growing inbound department we are looking for a 

Call Agent Inbound 60% - 100%

Availability

You can be employed at least from Monday to Saturday from 7 am to 2 pm.

Field of activity

Answering calls for different customers and industries. Entering and processing orders in the corresponding customer systems.

Quick and correct telephone number and address search. Professional communication and the daily use of language, both orally and in writing, characterise your everyday work.

Experience

You have experience in telephone customer contact. You have good communication skills. Your IT affinity and MS Office skills round off your profile.

Training

You have a good general education and very good geographical knowledge of Switzerland.

Languages

You speak Swiss German without an accent, good English and at least one of the following languages very well: French or Italian. Please do not apply if you do not speak at least three of these languages at C1 or C2 level!

Motivation

You will receive an intensive introduction and the opportunity to use your language skills in customer dialogue on a daily basis. You can work in a home office after an introductory period. We also offer discretionary and performance-based bonuses as well as supplements for work on Sundays and public holidays. We offer you interesting and varied areas of responsibility.

Opportunities for further development within the company, a family-like team spirit with long-standing employees and an open feedback culture are part of our everyday working life.

Please send your application with your CV and we will get back to you as soon as possible.